Custom Broker Services for Import & Export Clearance in India
Every shipment crossing an Indian port or airport has to clear customs before it moves, and how that clearance is handled determines whether cargo sits in a bonded warehouse for a week or moves within hours. ClearFast is a government-approved Customs House Agent with 25+ years in the industry, ranked among the top 25 customs house brokers in Mumbai, and ISO certified for the compliance discipline that certification actually verifies rather than just claims.
A dedicated team of 350+ professionals handles more than 7,500 consignments monthly on a PAN India basis, with 95% of shipments cleared within 48 hours of receipt; a real, measured operating standard, not an aspirational claim. Many of our managers carry 20+ years of logistics experience and have been with ClearFast for over two decades, which matters directly for customs work: the relationships and judgment built over that time are what keep an edge-case shipment moving instead of stalling.
Mission
To leverage our international partnerships, provide our customers with the best in Shipping and ensure their total satisfaction by developing good relations and highly responsive service standards.
Vision
To set standards of excellence in its service to its customers through total commitment to quality. Our commitment to customers is always our first priority. We believe in building long relationships with our customers.
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Why These Numbers Matter
Import Customs Clearance
Import clearance in India involves filing a Bill of Entry, calculating duties, and coordinating with customs officials at the port of entry. Delays here are usually caused by incomplete documentation or misclassified HS codes, both of which we check before the shipment lands, not after.
What Slows Down Import Clearance
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Whether you're an SME importer clearing your first shipment or an exporter who needs DGFT scheme guidance before booking, ClearFast's customs brokerage team works as one accountable point of contact from documentation through clearance.
Export Procedure in India
Exporting from India requires its own documentation chain: shipping bill filing, export declarations, and compliance with schemes like Advance Authorisation or EPCG where applicable. If you're new to exporting, this is also where most first-time errors happen: a mismatched shipping bill or an unfiled declaration can hold a shipment at the port regardless of how ready the cargo itself is.
Custom Broker in Mumbai
ClearFast is ranked among the top 25 customs house brokers in Mumbai. If your operations run through Mumbai's ports, including JNPT, that local standing translates directly into faster turnaround on physical inspections, established relationships with the customs house, and same-day query resolution instead of waiting on a remote team.
DGFT, Duty Drawback & GST Refund Support
Beyond clearance itself, exporters and importers often need DGFT licensing guidance, duty drawback and GST refund processing, and resolution of outstanding EDPMS/IDPMS entries. ClearFast handles this through a dedicated team; see Compliance & Consultancy for the full scope, including EPCG, Advance Authorisation, RoDTEP, and DFIA scheme advisory, plus in-house legal support for Customs, DGFT, and GST matters.
Why Importers & Exporters Choose ClearFast
India's customs brokerage market includes several long-established, large-scale CHAs — firms with 40 to 100 years of history, pan-India port coverage, and large corporate client rosters, including Babaji Shivram, Khimji Poonja, and Velji Dosabhai. ClearFast's position is built on a specific, measurable combination:
- A stated, measured service standard: 95% of shipments cleared within 48 hours, rather than a general promise of speed.
- Scale with continuity: 7,500+ monthly consignments handled by a 350+ person team, with managers who’ve been with ClearFast for two decades or more, so institutional knowledge doesn’t reset with staff turnover.
- Clearance and DGFT/duty-drawback/GST consultancy handled by one organization, see Compliance & Consultancy, instead of being split between a broker and a separate compliance consultant.
- Specialization in the clearance cases generalist brokers tend to avoid: pharma and temperature-controlled cargo (see Temperature Controlled Packaging & Logistics), dangerous goods (see DG Packaging & Logistics), and project/breakbulk cargo (see Project, ODC & Break-Bulk).
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Frequently Asked Questions
A standard import clearance requires the Bill of Entry, commercial invoice, packing list, Bill of Lading or Airway Bill, and IEC (Import Export Code). Depending on the product category, you may also need a Certificate of Origin, insurance certificate, or a specific regulatory licence — for restricted goods under DGFT, FSSAI, or BIS. Incomplete documentation is the single most common cause of clearance delays, which is why pre-checking these before the shipment lands matters more than resolving issues after arrival.
95% of shipments are cleared within 48 hours of receipt. Straightforward shipments with complete paperwork typically clear well within that window; shipments flagged for SVB review, misdeclared value, or missing licences can take longer, which is exactly why checking documentation before arrival — rather than after — is the main lever for keeping clearance fast.
A customs broker manages regulatory clearance — duty assessment, Bill of Entry filing, and compliance with CBIC and DGFT requirements. A freight forwarder manages the physical movement of cargo — booking space, coordinating carriers, and arranging delivery. Many shipments need both, and having them coordinated under one provider avoids the handoff delays that happen when clearance and movement are managed by separate, disconnected parties.
Yes, through our dedicated Compliance & Consultancy team, which handles DGFT scheme advisory (EPCG, Advance Authorisation, RoDTEP, DFIA), duty drawback and GST refund processing, and EDPMS/IDPMS resolution, backed by in-house legal support for Customs, DGFT, and GST matters.
Yes, export shipping bill filing and customs declarations must be handled through a licensed Customs House Agent (CHA/CB). This isn’t optional for commercial export shipments. Beyond the filing itself, flagging scheme eligibility (Advance Authorisation, EPCG) before the shipment is booked matters too, since claiming these benefits after the fact is far harder than structuring the shipment correctly from the start.